In fact, these companies won’t let you know about the real identity of the caller as that is protected by law. That’s because of law guidelines for telecommunications. Remember that mobile phone companies have millions of numbers, and when it comes to tracing a call for some number, it won’t be that easy to see who called without using the correct time for their call log. Simply remember the exact hour and minute of the call and keep that written on a piece of paper for further investigation. It’s crucial, and most landline and wireless phone providers require it to trace any harassing call. Take note of the time and date of the call (important)ĭon’t skip this step. Note: if the call is life-threatening, immediately call your local police office and let them know about that. If you have other notes to tell them, that can help further investigate. So, take that into consideration and also provide them with the time of the call written clearly. Next, the customer needs to contact his local law enforcement agency to let them know about that unknown call (it should be clearly harassing or threatening for them to take that seriously. That includes companies like AT&T, Verizon, and others. The most popular mobile telephone providers in the United States can track down any call that’s dangerous for the person. It’s called the Malicious Caller Identification service, and most companies offer that for a fee that will be reflected later on the customer bill. In reality, *57 is a special code given to mobile carriers to trace threatening calls that can cause serious problems to people.
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